Publication Scheme

Welcome to the Primary Care Manchester Publication Scheme. This is a guide to our Publication Scheme as required by the Freedom of Information Act 2000. Under this Act every public authority has a duty to specify what information they publish (in terms of information 'classes'), how the information is made available, and whether it is available free of charge or upon payment.


CONTENTS
Part I - Introduction
1. How much does it cost?
2. How is the information made available
3. Your rights to information
4. Feedback
Part II - Classes Of Information
1. Who we are
2. Our services
3. Financial and funding information
4. Regular pulications and information for the public
5. Complaints
6. Our policies and procedures
7. This publication scheme
Part III - Useful Resources

Part I - Introduction This Publication Scheme is a complete guide to the information routinely made available to the public by Primary Care Manchester Limited. It is a description of the information about our Organisation and services which we make publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness.
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1. How much does it cost? We have indicated in each class whether it includes chargeable information or not, and if so which of the following categories could apply. For the most part, we will charge you only for hard copies or copying onto media (eg CD). Some information is available free, but for others there may be a charge. The charges will vary according to how information is made available.

The charges will be reviewed regularly.

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2. How is the information made available? All information is available on our website http://www.cmgppo.org.uk/

Chargeable hard copies of the information are available by contacting the Operations Manager.

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3. Your rights to information

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4. Feedback If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the Scheme, please contact the Operations Manager.

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Part II - Classes of Information All information at Primary Care Manchester Limited is held, retained and destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information which can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons include the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to all Classes within the Publication Scheme. The information on this Scheme is grouped into the following broad categories.

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1. Who we are

DescriptionDetails of the organisation, organisational structures, key personnel and how we fit into the NHS
How availableWebsite, paper copy
ChargesFor paper copies only. See here for fees.

Details of Directors, staff and sharedholders at our organisation can be found on our About Us page.

A full list of the services we provide is detailed in Class 2.
The Organisation operates under a number of NHS Standard Contracts.
The contracts are with NHS Manchester CCGs.
The Organisation aims to follow National Institute for Health and Clinical Excellence (NICE) and National Service Framework guidelines. Copies of these can also be found on the NICE website or the Department of Health website.
The NHS is a very large part of the public sector. It is possible to find out information about NHS England and other NHS services in your area by using NHS Choices at http://www.nhs.uk/. A full list of local General Practices can be found there too. Primary Care Manchester Limited is a General Practice Federation whose membership is general practices in the geographical area of part of Manchester.
Some information may be withheld, including personal, confidential information about individuals which is protected by the Data Protection Act 1998.

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2. Our services

DescriptionThe range of services we provide under contract to the NHS
How availableWebsite, paper copy
ChargesFor paper copies only. See here for fees.

We offer a full range of primary healthcare services. This includes (please note the list is not exhaustive):

For any policies relating to our services, please refer to Class 6.

You can also see our practice leaflet which is available from reception at the surgery.

Details of our practice premises and contact details are available here.

Details about making an appointment and what to do when we are closed are available here.

English is the only language spoken by staff at the practice. If your first language is not English then we can arrange for an interpreter to be present. This can take up to 4 days to arrange.

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3. Financial and funding information

DescriptionFunding details and charging policies
How availableWebsite, paper copy
ChargesFor paper copies only. See here for fees.

We receive money from NHS Manchester according to our contract (as per Class 1 above) in exchange for services provided for patients. Income we received from the NHS before expenses is summarised in the table below.

YearTotal income
2014/15£1,313,950
2015/16£1,475,599

There may be circumstances where material cannot be released because it is confidential or commercial information or the appropriate officer designated for these purposes under the Act has taken the view that it may be prejudicial to the conduct of the Organisation's affairs.

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4. Regular publications and information for the public

DescriptionGuidance and information leaflets
How availableWebsite, paper copy
ChargesFor paper copies only. See here for fees.

As an organisation we publish the following documents. These are either freely available on the website or on request from the Operations Manager. You should enclose a stamped self addressed envelope if you would like the documents posting to you.

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5. Complaints

DescriptionPolicies, procedures and contacts for complaints
How availableWebsite, paper copy
ChargesFor paper copies only. See here for fees.

If you feel any aspect of our service has not been to your satisfaction then please let us know. Please see our complaints prodecure for further details.

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6. Our policies and procedures

DescriptionGeneral policies and procedures in use within the organisation
How availableWebsite, paper copy
ChargesFor paper copies only. See here for fees.

We have policies available on the following. These are either freely available on the website or on request from the Operations Manager. You should enclose a stamped self addressed envelope if you would like the documents posting to you.

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7. This publication scheme In this class we will publish any changes we make to this publication scheme, the criteria on which our information management policies are made and a referral point for all enquires regarding information management generally in the organisation. We will also publish any proposed changes or additions to publications already available.

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Part III: Useful Resources

Websites

Publications Back to top
 

© Material available through this Publication Scheme is subject to the Organisation's copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium provided it is done so accurately in a manner which will not mislead. Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme. For HMSO Guidance Notes see www.hmso.gov.uk/guides.htm.